Term and Conditions

Welcome to comfyshoesshop.com, your trusted destination for comfortable footwear and authentic western clothing for the entire family. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by these terms.

1. Our Customers & Product Focus

Hey Dude Shop serves families seeking comfortable, quality footwear and western-style clothing. Our target customers include:

• Men and women looking for comfortable casual and dress shoes
• Parents shopping for children’s footwear and western clothing
• Outdoor enthusiasts needing durable hiking and outdoor footwear
• Value-conscious shoppers interested in quality products at fair prices

Our product philosophy centers around comfort, quality, and authentic western style that fits your everyday life.

2. Website Use & Intellectual Property

User Responsibilities

• Provide accurate and complete information when creating accounts or making purchases
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not attempt to interfere with website security or functionality

Intellectual Property Rights

• All content on this website, including text, images, logos, and product designs, is owned by Hey Dude Shop
• You may not reproduce, distribute, or create derivative works without our written permission
• The Hey Dude Shop name and branding are protected trademarks

3. Products & Services Description

Product Categories

• Footwear: Casual shoes, boots, loafers, outdoor & hiking shoes, comfort footwear
• Clothing: Western clothing for boys and men
• Age Groups: Men’s, women’s, boys’, girls’, and kids’ collections

Service Area

• We ship globally excluding Asia and remote areas
• International customers are responsible for customs duties, taxes, and import fees
• We reserve the right to limit sales to certain jurisdictions

4. Ordering & Payment Terms

Order Process

• All orders are subject to product availability
• Order processing: 1-2 business days after payment confirmation
• Weekend and holiday orders processed the next business day
• We reserve the right to cancel orders for suspected fraud or pricing errors

Payment Methods

• We accept: Visa, MasterCard, JCB, and PayPal
• Payment is processed at time of order placement
• All prices are in US dollars
• You authorize us to charge the total amount to your selected payment method

5. Returns & Exchanges Policy

Return Window & Conditions

• 15-day return period from delivery date
• Items must be unworn, in original packaging with all tags attached
• Return shipping costs are the customer’s responsibility
• Refunds processed within 5-7 business days after we receive returns

Non-Returnable Items

• Worn footwear or clothing
• Items without original tags or packaging
• Personalized or custom-made products
• Items damaged due to customer misuse

Refund Details

• Credit/Debit Cards: 5-7 business days
• PayPal: 3-5 business days
• Original shipping fees are non-refundable
• Exchange shipping costs are covered by us

6. Customer Responsibilities

• Provide accurate shipping and billing information
• Inspect products upon delivery and report issues within 48 hours
• Follow care instructions to maintain product quality
• Understand that color variations may occur due to monitor settings
• International customers are responsible for customs compliance

7. Limitation of Liability

Hey Dude Shop’s total liability to you for any claims related to our products or services shall not exceed the purchase price of the products in question. We are not liable for:

• Indirect, incidental, or consequential damages
• Shipping delays beyond our reasonable control
• Product misuse or failure to follow care instructions
• International customs delays or additional fees

8. Privacy & Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) details how we collect, use, and safeguard your data.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our website after changes constitutes acceptance of the modified terms.

10. Contact Information

For questions about these Terms and Conditions or any other concerns:

• Email: [email protected]
• Address: 968 Virginia Avenue, Olivehurst, US 95961
• Response Time: Within 1-2 business days

Thank you for choosing Hey Dude Shop. We’re committed to ensuring your complete satisfaction with both our products and your shopping experience.