Delivery Information

At Hey Dude Shop, we believe that comfort shouldn’t be delayed. That’s why we’ve streamlined our delivery process to ensure your new favorite shoes reach you as quickly and efficiently as possible, no matter where your adventures take you. Whether you’re gearing up for a hike, a casual day out, or simply upgrading your everyday wear, we’re here to make sure your journey to ultimate comfort is smooth and hassle-free.

Quick Overview: All orders are processed within 1-2 business days. We ship globally (excluding Asia and some remote areas) using trusted carriers like DHL, FedEx, and EMS to ensure reliable delivery.

Shipping Options

We offer two convenient shipping methods to fit your needs and budget. Both options are designed with your comfort in mind, just like our shoes!

Standard Shipping

Carrier: DHL or FedEx

Cost: $12.95

Delivery Time: 10-15 days after dispatch

Ideal for when you need your Hey Dude shoes a little faster. Perfect for last-minute gifts or when you’re eager to start walking on clouds!

Free Shipping

Carrier: EMS

Cost: Free on orders over $50

Delivery Time: 15-25 days after dispatch

Great for budget-conscious shoppers who don’t mind waiting a bit longer. Plus, who doesn’t love free shipping?

Order Processing

Once you place your order, our team gets to work right away. We carefully pack your chosen footwear—whether it’s our signature Hey Dude slip-ons, western boots, or outdoor hiking shoes—with the same attention to detail that goes into crafting them. Orders are typically processed and handed over to our shipping partners within 1-2 business days. You’ll receive a tracking number via email so you can follow your package’s journey right to your doorstep.

International Delivery

We’re proud to serve customers worldwide! However, please note that we do not currently deliver to Asia and some remote areas due to logistical constraints. If you’re unsure about your location, feel free to reach out to our support team at [email protected] before placing your order.

Need Help?

If you have any questions about your delivery, tracking information, or shipping options, our friendly customer service team is here to help. Contact us at [email protected], and we’ll ensure you have all the information you need.

Thank you for choosing Hey Dude Shop—where we deliver comfort, style, and happiness, one step at a time!